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CALL MCLAB: 1-888-MCLAB-88, 650-872-0245 |
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MCLAB :: Help zone
Help zone
| FAQ |
1. What are the steps to use MCLAB DNA sequencing service?
- Create your online account: you will use this account to download your sequence data.
- Place your order: you need to submit both your order form and samples to MCLAB.
- Process your order: MCLAB will processe your order after receiving your samples and order form. Your sequence data will be saved in your online account and an email notification will be sent to you immediately when the data are ready.
- Download your data: you can download your sequence data after receiving the email notification.
2. Why is it important to use MCLAB's standard order form?
MCLAB's standard order form lists the minumum information required to process your orders. For example, MCLAB will copy and paste the DNA template/primer names to the ABI sequencers to associate the result files with the template/primer names. It is required to use MCLAB's order form, fill it out completely and send it to MCLAB when placing your order.
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