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Customer Feedbacks
MCLAB has received many very valuable and encouraging feedbacks from its customers about its DNA Sequencing services from a survey conducted 09/21/05. Here are some of them:

I'm so glad we found you! We have been raving about your service and your sequencing prowess to everyone in our department, and now it's common knowledge that MCLAB is the best place to go for sample prep and sequencing.

We especially like your plasmid preps from small volumes of cells- it means that we can pick colonies in the morning, have you pick them up in the afternoon and process them, and then we have sequences the next day. Your sequence reads are also amazing- long and accurate! (We also feel lucky to have the free pickup.) The other thing I really like is that you are willing to work with us on new experimental ideas that push the boundaries of sequencing capability. I can't think of anything that I'm not satisfied with, .......

- Ph.D., Stanford University

I am satisfied with: fast, on time service; so far nothing to complain; nice and friendly people!

- Biologist, NIH

Quick and fast service. I was amazed that sometimes I got the results back by 2 am.

- Ph.D., Scientist III

Fast turnaround, can handle all kinds of DNA templates, great communication with customers. It is the first-rate DNA sequencing services and have recommended to others to use your services.

- Ph.D., Senior Scientist

It is fast, it is efficient and it is reliable.

- Assistant Professor, Georgetown University

From all the services we tried, yours is the most reliable - until using your services, we were unable to sequence clones from our low copy number vector. We had to do an additional PCR, purify the band, and send it for sequencing. One of our students talked to a MCLAB employee by phone and he offered to sequence a few samples free of charge to see if he could make it work. Worked like a charm, saving our lab a lot of money and time.

- University of Oklahoma

We are satisfied with: the fact that you can have your sequences the day after (fast) even on Saturday; the sequences are long and easy to read; you asnwer to our technical questions.

- UCSF

It works. It's cheaper than other places.

- Graduate Student

Service VERY fast VERY clear VERY accurate VERY affordable VERY convenient.

- CASE University

I am very satisfied with the quick turn-around time for sequencing data, and the friendly technical people.

- Plant Science Research Technician

I like everything about your service; no problems. I find you are fast and reliable, moreover when I've had any problems you have been very very helpful in solving them. So, I'm completely satisfied.

- Rhode Island College

Customers also helped figure out where MCLAB can improve in its DAN sequencing services. Two scientists who are not using MCLAB's DNA sequencing services any more also sent back their feedbacks. MCLAB appreciates these feedbacks sincerely and deeply. In addition, MCLAB is doing its best to keep doing well and improve constantly.

 
 
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